SeeSo - Privacy Policy

This Privacy Policy provides guidance on how Melephant Inc. (“Melephant”) collects, stores, and uses the information you provide us when accessing our websites, applications, and services, including mobile applications and websites (collectively, the “Service”). Melephant includes its Affiliates, which shall mean subsidiaries, parent companies, joint ventures and other corporate entities under common ownership. References to “we,” “us,” or “our” refers to Melephant.

By using our Service, you signify your agreement with our Terms of Use and this Privacy Policy. If you do not agree to our Terms of Use or this Privacy Policy, please do not use our Service.

If you access our Service from a third party Social Networking Site ("SNS") (such as Facebook or Twitter, and/or Kakao), you may be required to also read and accept the SNS terms of service and privacy policy.

Irrespective of which country you reside in or supply information from, you authorize Melephant to use your information in the Republic of Korea, the United States and/or any other country where Melephant operates.

1. User Accounts

In order to access certain features of our Service, you must register for a SeeSo account. Registration information you share with us, and that we collect and store, may include, without limitation, your email address (or user ID for other services such as Facebook, Twitter, Google+ and/or Kakao Account) and password (such information, collective “Required Information”).

You may also access our Service by authentication using another service, such as an SNS. If you create your SeeSo account by connecting through an SNS, we may use public information from that connected account to create, supplement, or complete your SeeSo profile. The information you allow us to access and collect varies and depends on the terms of the SNS and your privacy settings with the SNS. By using our Service on or through an SNS, you authorize us to collect, store, and use your public information in accordance with this Privacy Policy and as allowed by the terms of the SNS and your privacy settings with the SNS. You may choose to not allow the SNS to provide us with information about you, but you might not be able to use certain features of our Service.

2. Information We Collect

Information you provide us. In addition to the Required Information you provide us when you create a SeeSo account, we may collect and use other information that you choose to provide to us, such as your pictures and personal interests.
Information generated and collected when you use our Service. In addition, when you use our Service, we automatically collect certain personally non-identifiable information from you which is collected passively using various technologies and enable us to serve you more efficiently.
Even if you choose to not provide any information other than the Required Information, you will still be able to enjoy our Service. Moreover, we do not collect personally sensitive information such as information about your race, beliefs, political views, medical records or criminal history.

3. Use of Information

We use your information for the following general purposes:

To manage our members: We may use your information for administrative purpose. This includes affirming your intention to use our Service, detecting and preventing identity fraud and other illegal activity, and providing individual notices.

To provide you with our Service: We may use your information to provide you with many of our amazing features, including providing content, products and other offerings, processing orders and payments, and verifying necessary information required to use our Services.

To respond to your requests: We may use your information to respond to your requests, provide any individual notifications, or deal with any inquiries or disputes arising in connection with your use of our Services.

4. Your Rights and How You can Enforce Them

You may at any time, review or change your information, or withdraw your consent to our collection and use of your Information. Of course, you may also choose to be unregistered from our Service any time. If we are requested by you to amend or delete any information, and we determine that such information needs to be amended or deleted, we will promptly take necessary measures to accommodate your request. When requesting any of the above, you will need to provide us with necessary evidential documentation proving your identity or relationship with the person whose information your request relates to. Notwithstanding the above, any information we are required to retain pursuant to the applicable internal policies, regulations and laws set forth in Section 12 of this Privacy Policy, will not be discarded until the end of the period during which such Information need to be retained.

5. Our Policy Towards Children

Our Service is not intended for anyone under the age of 14 and we do not knowingly collect any personal information from such children. If you are under the age of 14, please do not use our Service or send any information about yourself to us.

In the event we learn that we have inadvertently gathered personal information from a child under the age of 14, we will take reasonable measures to erase such information from our records. Parents or legal guardian of a child under the age of 14 who believe that we might have any information from or about their child or a child under his/her custody, may request that the information be removed.

6. Location Information

Some of our Service include services which uses information on the geographical position of your mobile device (“Location-based Service”). In order to provide you the Location-based Service, we may need to collect, use, store, and/or information about the geographical position of you or your device. Therefore, if you wish to enjoy all of the amazing features of our Location-based Service, you would need to enable your computer or mobile device to send us location information.

7. Content

Some areas of our Service allow you to post information about yourself and others and communicate with others; upload content (videos, photos, graphics, text, or other materials, etc.); and post comments or reviews of content found on our Service (collectively, “Content”). Such postings are governed by our Terms of Service. In addition, such postings may appear on other websites, an SNS, or when searches are executed on the subject of your Content. Also, whenever you voluntarily disclose personal information on publicly-viewable areas of our Service, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you may not be able to edit or delete such information completely.

8. Third-Party Websites

Some areas of our Service may include advertisements and links to access third party websites and services that do not operate under our Privacy Policy. These third-party websites and services may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites and services. This Privacy Policy does not apply to, and cannot control the activities of, those other websites and services.

9. Cookies, Beacons and Log Data

We use "cookie" technology to collect data and to improve our Service. A cookie is a small data file that is transferred to your computer's hard disk. We may use both session cookies and persistent cookies to better understand how you interact with our Service, to monitor aggregate usage by our users and web traffic routing on our Service, and to customize and improve our Service. If you do not want cookies from Melephant, you can change your computer’s settings to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some areas of our Service may not function properly if you disable cookies.

We may also use web beacons and other similar technologies, to track your use of our Service. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our users to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.

Our servers automatically record information ("Log Data") created by your use of our Service. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. We receive Log Data when you interact with our Service, for example, when you sign into our Service, view videos hosted by Melephant, or interact with our email notifications. We use Log Data to provide our Service and to measure, customize, and improve them.

10. Information Sharing and Disclosure

We use your information only within the purposes set forth in the above section 3, and we do not share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, or under the following circumstances:

With your consent. We may share or disclose your information with your prior consent or at your direction, such as when you choose to publicly post a video or update your profile information.

As required under the law. We may share information under the following circumstances: (i) In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us, in our sole discretion. (ii) When we believe disclosure is appropriate in connection with efforts to investigate, prevent, report or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.

Aggregated or Non-Personal Information. We may share aggregated and non-personal information we collect and share it with third parties and our Affiliates to develop and deliver targeted advertising throughout our Service and on websites of third parties. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our Service and the most popular features or services accessed. This information does not contain any personally identifiable information and may be used to develop content and services that we hope you and other users will find of interest and to target content and advertising.

11. External Processing

Currently, we do not anticipate using third party service providers to handle information on our behalf, but if we decide to do so in the future, we will provide you with prior notice by updating such change in this Privacy Policy.

12. Retention Policy

Our policy is to discard your information promptly once the purpose of collection and use of your personal information have been fulfilled or your account with us is terminated. Notwithstanding, we will retain your Information for a certain period of time as required under the applicable laws and regulations or pursuant to our internal policy for the following purposes before discarding it.

  • All records: if you are being investigated by relevant authorities for alleged violation of applicable laws, retained until such investigation is concluded; and (ii) if there is an unsettled financial obligation between you and the Company, retained until such obligation is settled.
  • Records on verification of your identity: Retained for six months as required under the Act on Promotion of Information and Communications Network Utilization and Information Protection Etc.
  • Records on date and time of communication, your number, location etc.: Retained for a year as required under the Protection of Communications Secrets Act
  • Records on computer communication, log on, location: Retained for three months, as required under the Protection of Communications Secrets Act.

13. Discarding Policy

Once we determine that certain Information has fulfilled the purpose for which it was collected and are no longer required to be retained, we will discard such Information in the following manners with our Personal Information Manager’s approval.
Paper records will be either shredded or incinerated, and electronic records will be discarded in an irreversible manner using Low Level Format method or other technical methods.

14. How We Protect Your Personal Information

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use encryption in the transmission of your sensitive personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information.

However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure.

15. Changes to This Policy; Notice

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at our website. We will post a notice about any Privacy Policy changes on our website or our mobile app at least seven days from the day on which the changes are to become effective. However, if we make a change to this policy that, in our sole discretion, is material, we will notify you via an email to the email address associated with your account or through the Service at least thirty days from the date on which the changes are to become effective. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.

16. Contact

Please feel free to contact our [Service Operation] for all your complaints, inquiries, comments or requests concerning your personal information in connection with our Service. We will endeavor to provide you with a timely and satisfactory response.

Division: [Development Team]
Name: [Marvin Hong]
Tel: +82-70-8829-3709
Email: []

17. Other Ways to Protect Your Rights

If you feel your rights have been violated notwithstanding our faithful efforts to accommodate your concerns, requests or complaints, you may consult with the following external organizations.

[Center for Reporting Personal Information Violations (Operated by Korea Internet and Security Agency)]
To request general consultations or to file personal information violation reports
Phone: +82-118
Address: Center for Reporting Personal Information Violations, Korea Internet and Security Agency, 135, Jungdae-ro, Songpa-gu, Seoul, Korea

[Personal Information Dispute Resolution Committee (Operated by Korea Internet and Security Agency)]
To request a dispute resolution regarding personal information disputes
Phone: +82-2-405-5150
Address: Personal Information Dispute Resolution Committee, Korea Internet and Security Agency, 135, Jungdae-ro, Songpa-gu, Seoul, Korea

[Supreme Prosecutors’ Office, Cyber Crime Investigation Division]
+82-2-3480-3570 (

[National Police Agency, Cyber Bureau]
+82-182 (

[Information Protection Marks Verification Committee]
+82-2-580-0533~4 (


Last Updated : Feb.3. 2016